Privacy Policy

1. Who We Are

Axioma Pay is a brand name of Axioma Technologies. Axioma Technologies is a business division owned and operated by DODITEC LTD, a company registered in the United Kingdom under company number 14216887. For UK GDPR and Data Protection Act 2018 purposes, DODITEC LTD is the data controller for personal data processed through the Axioma Pay platform, unless another party is identified as controller for a specific processing activity.

2. Information We May Collect

Depending on how you use Axioma Pay, we may collect:

• Identity and contact details, such as name, email address, phone number, and business address.
• Account details, such as user identifiers, profile settings, saved recipients, and connected account references.
• Transaction-related records, such as invoice references, subscription references, status updates, timestamps, and provider-facing platform fee information.
• Files or documents you choose to attach to requests, invoices, or support messages.
• Technical information, such as device type, browser information, app diagnostics, crash logs, security events, and usage activity needed to operate and improve the platform.
• Communication information, such as messages sent to support or referral emails submitted through the website.

3. How We Use Information

We use personal information to:

• Provide and maintain the Axioma Pay website, mobile application, and platform features.
• Route payment, invoice, subscription, and account instructions to Stripe Connect Express.
• Support account setup, authentication, security, customer support, dispute handling, and operational communications.
• Maintain read-only activity logs and provider-facing reporting where relevant.
• Comply with legal, accounting, tax, fraud prevention, security, and regulatory obligations.
• Improve reliability, accessibility, performance, and user experience.

4. Payments and Stripe Connect

Axioma Pay does not accept deposits, hold customer balances, custody customer funds, or process card payments directly. Payments are processed by Stripe and routed through Stripe Connect Express. Stripe may process personal data under its own terms and privacy notices when users interact with Stripe-hosted onboarding, checkout, payment, or account-management services.

5. Sharing Information

We may share information with service providers and processors where necessary to operate the platform. These may include Stripe for payment processing and connected account services, Supabase for platform data storage and edge functions, email delivery providers, hosting providers, analytics or diagnostics providers, professional advisers, regulators, law enforcement, or other parties where required by law. We do not sell personal data.

6. Security

We use technical and organisational safeguards designed to protect personal information, including encrypted transport, access controls, authentication controls, and monitoring. No online service can be guaranteed to be completely secure, but we work to keep the platform resilient and to respond promptly to security concerns.

7. Retention and Deletion

We keep personal information only for as long as needed for the purposes described in this policy, including legal, accounting, security, audit, support, and dispute-resolution purposes. Users may request account or data deletion by contacting us. Some records may be retained where required by law, where needed to evidence transactions, or where Stripe or another independent controller has separate legal retention obligations.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal data. You may also have the right to complain to a data protection authority. To exercise your rights, contact us using the details below.

9. Children and Age Restrictions

Axioma Pay is intended for business and adult users. It is not directed to children, and users should be 18 or over unless a different age threshold is expressly permitted by applicable law and platform policy.

10. International Transfers

Some service providers may process information outside the United Kingdom or European Economic Area. Where required, we rely on suitable safeguards such as contractual protections, adequacy decisions, or other lawful transfer mechanisms.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be published on this page, and the date above will show when it was last updated.